Privacy Policy
Last updated: Jan 15, 2025
1. Information We Collect
Account Information
- Name and email address through Auth0
- Account preferences and settings
- Translation history and credit usage
Document Data
- Uploaded documents for translation
- Translation results and metadata
- Document processing statistics
2. How We Use Your Information
We use your information to:
- Provide translation services
- Process payments and manage credits
- Improve our translation algorithms
- Communicate service updates
- Ensure platform security
3. Data Security
We implement robust security measures:
- Encrypted data transmission (SSL/TLS)
- Secure document storage
- Regular security audits
- Access controls and authentication
4. Data Retention
We retain your documents and translations for:
- Active accounts: As long as needed for service provision
- Inactive accounts: 90 days after last activity
- Translation data: 30 days after completion
5. Your Rights
You have the right to:
- Access your personal data
- Request data correction
- Delete your account and data
- Export your translation history
- Opt-out of communications
6. Third-Party Services
We use the following third-party services:
- Auth0 for authentication
- Stripe for payment processing
- Google Cloud storage for document handling
7. Contact Us
For privacy-related inquiries:
- Email: pageturner.translation@gmail.com
- Response time: Within 48 hours